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financial assistance

Thank you for choosing UChicago Medicine for your medical needs. Our financial services team is here to assist you with financial planning throughout your journey with UChicago Medicine. Our representatives work closely with self-pay patients, foreign government sponsors and insurance companies to facilitate a seamless payment and billing process. 

Types of Payment Accepted 

  • Self-Pay: Before you can begin receiving medical care at UChicago Medicine, your financial coordinator will create a cost estimate that shows anticipated charges for medical services based on the medical records received. Please note that final charges may vary. 
  • Embassy Sponsorships: UChicago Medicine accepts letters of authorization from several embassies. If you are embassy-sponsored, we will verify coverage prior to the start of care.
  • Insurance Coverage: UChicago Medicine has contracts with several insurance companies. If you have insurance, your financial coordinator will verify coverage and request that you pay for the amount not covered by your insurance.

During Your Visits

During your visit, your financial coordinator is available via phone or email to assist with cost estimates, embassy or insurance benefit verification, and making payments. 

After Your Visits

You will receive a billing packet that includes all hospital and physician charges approximately 30 days after your appointment. If your total charges are more than the cost estimate given, your billing packet will include the balance due. If your actual charges are less, you can request a refund provided no additional treatment is required. 

Request an Appointment

Please complete this secure form. The information you provide will enable us to assist you as efficiently as possible. A representative will contact you within 24 hours to help you schedule an appointment.

Please note that electronic request form is not for same- or next-day appointments. If you prefer to speak to someone directly, please call +1-773-702-0506. If you have symptoms of an urgent nature, please call your doctor or go to the emergency room immediately.

By submitting this form you acknowledge the risk of sending this information by email and agree not to hold the University of Chicago or University of Chicago Medical Center liable for any damages you may incur as a result of the transfer or use of this information. The use or transmittal of this form does not create a physician-contact relationship. More information regarding the confidentiality of this request can be found in our Privacy Policy.

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By submitting this form you acknowledge the risk of sending this information by email and agree not to hold the University of Chicago or University of Chicago Medical Center liable for any damages you may incur as a result of the transfer or use of this information. The use or transmittal of this form does not create a physician-contact relationship. More information regarding the confidentiality of this request can be found in our Privacy Policy.